At Starlight Pilates, Naples LLC (“we,” “us,” or “our”), your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, book classes, or otherwise interact with us. By using our site or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
• Book classes or sessions
• Create an account
• Sign up for emails or text notifications
• Contact us through forms or email
Examples of personal information we collect include:
• Your name
• Email address
• Phone number
• Billing and payment information (when applicable)
• IP address and browser information
We may also collect non-personal information automatically, such as usage data and cookies.
2. How We Use Your Information
We may use your information for purposes including:
• Booking and scheduling classes
• Communicating about your appointments and account
• Sending promotional or informational messages (with your consent)
• Improving our website and services
• Complying with legal requirements
We do not sell your personal information to third parties for marketing purposes.
3. Sharing Your Information
We may share your information with:
• Service providers who support our booking and payment systems
• Third party analytics and marketing tools
• Legal authorities if required by law
We require these third-party service providers to protect your information in accordance with this Privacy Policy.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
• Improve your browsing experience
• Remember your preferences
• Analyze website traffic
You can choose to disable cookies in your browser, but this may affect site functionality.
5. Security
We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no system can be guaranteed 100% secure, and we cannot ensure absolute protection against unauthorized access.
6. Your Choices
You have choices regarding your information:
• You can opt out of promotional emails and texts
• You can update or correct your contact details
To make these requests, contact us using the information at the bottom of this page.
Text Messages
If you choose to opt in to receive text messages from us, you consent to receive transactional and promotional messages related to your account, classes, and studio updates. Message and data rates may apply. You may opt out of text messages at any time by following the instructions in the message or contacting us.
We do not store full payment card details on our servers. Payments and scheduling are processed through secure third-party platforms that are subject to their own privacy policies.
Depending on your state of residence, you may have additional rights regarding your personal information, including the right to request access to or deletion of your data, subject to applicable
7. Children’s Privacy
Our services are not directed at children under 16. We do not knowingly collect personal information from children under 16. All children under the age of 18 must be accompanied by an adult.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects when changes were made.
9. SMS
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message and data rates may apply and you may reply STOP to opt-out of messaging; reply HELP for additional messaging help. Message frequency may vary based on usage.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us.